FAQs
Products
Q : Are your products really biodegradable?
A : Yes, our products are fully biodegradable and designed to minimize their environmental impact, without compromising on effectiveness.
Q : Do your products really clean tough stains?
A : Yes, our customers choose us for their proven effectiveness on grease stains, food stains, sweat rings, soap residue, etc.
Q : Do your products work in HE washers?
A : Yes. Our laundry detergent is perfectly compatible with high-efficiency (HE) washers.
Order and Delivery
Q : What are the delivery fees?
A : Delivery is free for orders over $125 in Quebec and Ontario. Otherwise, a fixed fee applies. For the rest of Canada, prices vary based on the weight and size of the package.
Q : What are the delivery times?
A : Generally 2 to 5 business days in Quebec and Ontario, for other provinces 3-10 depending on the location. You will receive a tracking number as soon as it ships.
Payment Method
Q : What payment methods do you accept?
A : We accept payments by credit card (Visa, Mastercard), PayPal, and Interac online. ApplePay, GooglePay.
Q : Are the containers recyclable?
A : Yes, and we are actively working to use recycled containers soon.
Q : Are your products made in Canada?
A : Yes, all our products are designed and manufactured with pride in Canada, Quebec.